Return Eligibility:

• Nuevibe accepts returns for Reusable Press-On Nails within 7 days from the date of purchase. The customer is responsible for the cost of return shipping unless the return is due to a defect or error on the part of Nuevibe. Return shipping instructions, including the return address, will be provided by customer service.

Return Process:

• Customers must initiate the return process by contacting Nuevibe's customer service. Details on how to return the product, including any required forms, will be provided. Returns without prior authorization may not be accepted.

Conditions for Return:

• Reusable Press-On Nails must be in new and unused condition to qualify for a return. Any signs of wear, damage, or modification may impact the eligibility of the return. The product packaging should also be intact.

Return Shipping:

• The customer is responsible for the cost of return shipping unless the return is due to a defect or error on the part of Nuevibe. Return shipping instructions, including the return address, will be provided by customer service.

Refund or Exchange:

• Upon receiving the returned product, Nuevibe will inspect it for eligibility. If the return meets the conditions, customers may choose between a refund or an exchange for another set of Reusable Press-On Nails. Refunds will be processed using the original payment method.

Defective or Damaged Products:

• If the Reusable Press-On Nails are defective or damaged upon receipt, customers should contact customer service immediately. Nuevibe will work to resolve the issue by providing a replacement or issuing a refund, including any associated return shipping costs.

Exchange Process:

• Customers requesting an exchange should specify the desired replacement product during the return process. The exchange will be processed upon receipt and inspection of the returned item. Any price differences will be adjusted accordingly.

Return Authorization:

• Returns must be authorized by Nuevibe's customer service before being shipped back. Customers should follow the provided return instructions to ensure a smooth and efficient return process.

Timeframe for Returns:

• The time-frame for returns is specified in Nuevibe's return policy. Returns requested after the designated period may not be accepted. It is essential for customers to initiate the return process promptly if needed.

Customer Service Contact:

• For questions, concerns, or assistance with returns and exchanges, customers can contact Nuevibe's customer service using the provided contact information on the official website.